PADI Professional Auto Renewal for 2016 Membership – there’s still time!

PADI’s Auto Renewal service entitles you to a reduced annual membership fee, saving you both time and money. Once registered, PADI will renew your professional PADI membership every year using your credit card information. If applicable, we’ll also renew your EFR credentials at the same time.

With Auto Renewal, you don’t need to complete any paperwork or worry about your renewal date – we’ll take care of everything so you can continue to enjoy all of your benefits as a renewed PADI Professional.

How to sign up

Auto Renewal saves you even more money and registering is easy.

If you haven’t signed up yet, don’t worry – simply sign up for Auto Renewal at the same time as completing your online renewal. You’ll still be able to take advantage of the reduced fee for 2016 and you’ll be registered for Auto Renewal next November.

Click here to complete your online renewal

Already registered?

To make sure that we are able to process your Auto Renewal for 2016, please check that we have your correct credit card information before the cut-off date of 12 November 2015.

Click here to update your details

Alternatively, call your Customer Services representative to update your payment information by telephone: +44 (0) 117 300 7234

Once you’ve updated your payment information for Auto Renewal, sit back and relax. We’ll write to you again with important information and a confirmation of your renewal fee before we collect it later this month.

Please note that if we don’t hear from you before 12 November 2015 we will still attempt to complete your Automatic Renewal payment, however we cannot guarantee it will be successful. If we are unable to process your renewal payment we will notify you after the Automatic Renewal collection date to arrange an alternate payment method.

Remember: renew your 2016 PADI Professional Membership before 31st December 2015 and you’ll be able take advantage of our special renewal offers. Find out more here.

If you have any questions about signing up for Auto Renewal, updating your credit card details or any other query, please contact Customer Services by email ([email protected]) or telephone (+44 (0)117 3007234)

PADI Pro Member Benefit #2: Consultant Services

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As a renewed PADI Professional, you have a full team of industry experts at your local PADI office who are ready to support you in your diving, teaching and career development activities.

You have access to consultants specialising in:

  • Training
  • Quality Management
  • Legal Issues
  • Risk Management
  • Sales
  • Product Integration
  • Business Development
  • Marketing
  • …and more

Our team will be happy to help you with any enquiries you may have. Click here to view contact information and take advantage of the wide expertise that is available to help you maximise your opportunities as a renewed PADI Professional.

Remember: renew your 2016 PADI Professional Membership before 31st December 2015 and you’ll be able take advantage of our special renewal offers. Find out more here.

Ready to renew? Click here to renew your membership online, or contact Customer Services by email ([email protected]) or telephone (+44 (0)117 3007234)

PADI Pro Member Benefit #1: Free eCards

PADI_eCard_phonesAs a renewed PADI Professional, you’ll have access to all of your recreational-level and professional-level eCards – for free!

To access your eCards, simply download the latest version of the PADI App, log in with your SSO username and password. Click on ‘eCards’ from the main menu and you’ll see a list of your certifications.

With access to your eCards in one handy place on your smartphone or mobile device, you’ll be ready to demonstrate your credentials whenever and wherever you need to.

You can also log in to ScubaEarth and click on “My Certifications” from the left hand menu to see a list of your current ratings along with badges, share options and a link to replace each card.

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Remember: renew your 2016 PADI Professional Membership before 31st December 2015 and you’ll be able take advantage of our special renewal offers. Find out more here.

Ready to renew? Click here to renew your membership online, or contact Customer Services by email ([email protected]) or telephone (+44 (0)117 3007234).

The New Online Processing Center is Now Live

The new Online Processing Center is now live and can be accessed via the PADI Pros Site and the PADI Pros’ Site Lite.

The new center has been developed using PADI Member feedback to ensure a more user friendly experience. The responsive design ensures it can be easily accessed from your mobile or tablet.

Some of the exciting enhancements to the Online Processing Center include:

  • Reorganization and simplified navigation.
  • Mobile optimization of all screens.
  • Simplified language and wording throughout the portal.
  • Downloadable reports for digital products in each status.
  • Digital codes scoreboard for a quick reference of your available codes.
  • Integrated tooltips to provide descriptions of each section or application.
  • Improved filtering and sorting options of digital code data.
  • Drop-down menu of languages.

The revised Online Processing Center has launched in multiple languages including English, German, Italian, Spanish, Dutch, French, Portuguese, Korean, Japanese, and Chinese.

Please note: the old PIC Online application has now been retired, and all online certifications will need to be processed via the new Online Processing Center.

If you have any additional questions, please contact PADI Training or Customer Services.

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How To Get Divemaster Applications Processed Without Delay

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Divemaster candidates have been working hard all summer and applications have been streaming in to the PADI EMEA Office. We strive to process all applications promptly; however, they are occasionally delayed due to missing documentation.

The most common reason for a delay is missing first aid and CPR course documentation.

EFR_4C-Black-WhtTrap®_09The PADI Instructor Manual lists the qualifying certification description for EFR Primary Care as proof of current CPR training, and for EFR Secondary Care as proof of current first aid training, provided they have been completed within 24 months of the application date.

Please note that non-EFR first aid/ CPR courses can also meet the requirement for Divemaster; however, documentation of course completion must be included with the application. Most CPR/first aid courses are accepted provided they meet current emergency care guidelines. If you’re uncertain about whether your candidate’s CPR/first aid course meets the necessary requirements, please contact the Training Department via email on [email protected] to verify.

Please note: first aid and CPR courses taught entirely online do not meet Divemaster requirements (nor do they meet other first aid/CPR requirements for other PADI courses).

Here’s how to ensure your Divemaster candidate’s application is processed as quickly as possible:

  1. Verify the certification information is complete
  2. Verify that all required signatures are there
  3. Make sure that the application is completed in its entirety – including the hologram sticker
  4. When submitting prerequisite certifications from other organisations, including CPR/first aid course completions, Advanced Open Water and Rescue Diver equivalents; make sure that copies of these are attached to the application
  5. Provide payment information

Acceptable documentation includes:

  • A copy of both sides of the certifying organisation’s certification card
  • A copy of the certifying organisation’s wall certificate
  • A letter on the certifying organisation’s letterhead verifying the certification

Clarification on Dive Medicals

PADI Divemaster, (Assistant) Instructor and other PADI Pro level training clearly states the important course prerequisite that the candidate must be medically evaluated and cleared for diving by a physician within the last 12 months.

As this is a course prerequisite, both the PADI Instructor conducting the course and the PADI dive shop where the training is conducted are responsible for ensuring that this dive medical is in place prior to starting the course – or at the very latest before conducting any in-water sessions (even if these take place in swimming pool or confined water). It is a violation of PADI Training Standards to take candidates into the water for training activities while not yet having a “fit to dive” medical on file.

The above also applies for any students on other PADI courses that involve dives and where they indicated “Yes” to any question(s) on the Medical Statement / Questionnaire. If their medical condition changes during the course, they must be re-evaluated and again cleared for diving by a physician prior to continuing the training. A “fit to dive” medical must also still be valid (less than one year old) at time of course completion.

Tips to ensure / verify appropriate dive medical documentation is in place at the start and end of every course:

  1. The dive medical must clearly state at least the following specific information:
  • Full name and details (e.g. date of birth) to identify the diver
  • Clearance for diving (e.g. “fit to dive”)
  • Full name and contact details of the physician
  • Physician’s signature and date
  1. Keep a copy on file (the diver keeps the original of their own medical)

If you have any questions about the Divemaster Application process please contact Customer Services by email ([email protected]) or by phone (+44 (0)117 300 7234).

EVE Webinar Series: #6 – Importing Your PADI Certification Data Into EVE

EVE is PADI’s preferred Customer Relationship Management software package designed to improve the efficiency of running your Dive Centre, increase your sales (courses, retail, servicing, rental and trips) and maximise your profits.

Whether you are an existing EVE user or a PADI Dive Centre owner looking to improve your Customer Relationship Management, our short webinars full of useful information and tips will be of use to help you integrate this tool and bring the power of a virtual employee into your business.

Here’s the sixth in this webinar series: Importing your PADI Certification Data into EVE:

For more EVE Customer Relationship Management information and tips, contact your PADI Regional Manager for further assistance.

PADI Pros’ Site Revision – Provide Your Valuable Feedback

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A major overhaul of the PADI Pros’ Site is taking place and this is your opportunity as a PADI Member to provide feedback and suggestions on the changes you would like to see implemented.

The survey includes standardized questions and also gives you an open opportunity to comment on various aspects of the site as it currently exists.

Click to complete the survey via THE PADI Pros’ Site

As with any endeavour profoundly affecting PADI Member interaction, PADI is reaching out to you as a PADI Member to gather your input prior to rebuilding and relaunching the site.

PADI Member feedback is vital to any PADI initiative.” says Henrik Nimb, Vice President of Training, Customer Service & Business Development at PADI Asia Pacific. “PADI cares about members’ opinions from across the region, listens to what they have to say and strives to apply their preferences to all products and services.”

To complete the survey, click the link above or visit the PADI Pros’ Site and click on the survey link located under the ‘Global News’ section.

If you have questions or need assistance completing the survey, please contact Customer Services at: [email protected].

How to Buy and Sell PADI Touch Products

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The PADI Touch products are a collection of industry-leading digital course materials designed to modernise and enrich the teaching and learning experiences of PADI Professionals and their students. The range includes:

  • PADI Open Water Diver Touch
  • PADI ReActivate Touch
  • PADI Equipment Specialist Touch
  • …plus additional courses due for release in the future

Available for iOS and Android devices, the benefits range from improved customers’ satisfaction, enriched learning experiences and environmental awareness. In short, it’s the new way the world learns to dive.

Make sure you’re ready to hit the ground running once choosing to Go Digital – download our handy cheat sheet below which features an at-a-glance walkthrough of how you are able to purchase the PADI Touch Products, process the codes and sell these digital materials on to your students.

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Click here to download the guide on how to buy and sell PADI Touch products

To purchase or learn more about the PADI Touch range, contact your PADI Sales Consultant at [email protected] or +44 (0) 117 3007234 during business hours. You can also visit the PADI e-Shop via the PADI Pro’s Site to place orders 24/7, 365 days a year.

New Replacement Card Series Features Moments Only Divers Get to Experience

PADI has teamed up with underwater photographer David Valencia to create a stunning new series of certification cards. The Blue Water Series by David Valencia limited-edition replacement cards showcase three incredible interactions between divers and the planet’s most majestic creatures.

“Through these moments and images it is my hope that people may discover or rediscover our deep connection with the ocean,” says Valencia, a PADI Master Scuba Diver Trainer. “This connection is necessary in compelling those to preserve this important environment for generations to come.” Valencia shares the stories behind these photos.

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Humpback Whale and Diver, Roca Partida, Mexico Humpback whales arrive each winter in the waters of Baja and southern Mexico. At the isolated dive site of Roca Partida, an oceanic pinnacle of the Socorro Islands, humpback whale interactions have increased over the past few years. At the beginning of one of our dives, a female humpback dived down to us and rested in front of the group. She hovered there, motionless, except for her giant pectoral fins that sculled back and forth. Her giant eye watched us as we found a respectful distance. Observing a living being as large as a submarine underwater is an experience difficult to express in words. She stayed with us for about 25 minutes and then floated to the surface tail first, seemingly playing. She took a few breaths and dived back down to the group. The divers came up beaming – it was the most amazing experience of their lives.

Replacement Card blog 2Schooling Jacks, Cabo Pulmo National Marine Park, Mexico Cabo Pulmo is a National Marine Park located 112 kilometres/70 miles northeast of Cabo San Lucas, Mexico. Cabo Pulmo has become a source of pride for this small community, and all of Mexico. It wasn’t long ago that the community of Cabo Pulmo was a subsistence fishing village; the families had been fishing the area for generations. A few elders in the community began to notice fewer catches and smaller fish than in the past. There was a movement in the community to preserve the area, and in 1994 Cabo Pulmo became a national marine park. Now, the community works to conserve the area and the marine life that lives there. The community shares their special place with divers and other visitors from all over the world.

This giant school of jacks has become iconic in highlighting the success of the marine park. The size of the school is impressive – the school can fill an area as big as a basketball court, and from top to bottom is about 15 metres/50 feet in height. In this shot I was following my dive buddy, Adil, as he took video of the inside of the school. Finally he emerged from the middle of the school of jacks and there were two goliath groupers in front of him. The fish slowly separated and formed a nice frame around my friend and the groupers.

Replacement Card blog 3Giant Pacific Manta Ray and Diver, Isla San Benedicto, Mexico Giant Pacific mantas are graceful in every turn. It’s no wonder divers fly all over the world to see these gentle giants. However, mantas are listed as “Vulnerable” by the International Union for Conservation of Nature (IUCN) Red List of Threatened Species. In certain parts of the world these mantas are becoming increasingly rare as they face persistent fishing pressure.

In Mexico’s Socorro Islands, located 400 kilometres/250 miles southeast of Cabo San Lucas, interactions with mantas are magnificent. It’s not just the sightings of mantas that can make dives with them special, but also the types of interaction. To the delight of divers, mantas enjoy bubbles on their bellies and they will soak up the bubbles as long as there are divers. It’s an amazing sight to see and it also provides divers with a unique insight into their behavior. During this dive, while we were playing with the mantas my dive buddy, Adil, happened to be filming as a black manta slowly squeezed between us. The large manta (four metres/16 feet from wingtip to wingtip) was gliding over me to get to my bubbles. As the manta soaked up the bubbles looked into its eye and could see it processing our interaction. This occurred nonstop for the entirety of our dive.

The Blue Water Series by David Valencia limited-edition replacement cards are now available for PADI Professionals and student divers through the PADI Online Processing Center on the PADI Pros’ Site.